Keystone Pacific's Enhanced Account Online Services

Keystone Pacific Property Management is proud to announce the release of an updated version of the account online program. Homeowners will be able to access their association accounts to view activity, check their balance, make payments, and update settings.

In addition to these services, homeowners will also be able to print association billing statements. For those homeowners who decide to enroll in this process and have an account in good standing, an email notification will be sent as the statement becomes available online. In these cases, a billing statement will not be mailed to the homeowners.

Homeowners may also decide to receive email notifications involving our community association. Information pertaining to events, news, and activities in our community could be sent by email to those who have enrolled in this process.

In January 2010, Keystone Pacific will begin implementing these new online features for our community association.

To sign up to receive e-statement and email notifications, please click here to log into your account.  Once you’ve logged in, please go to the “Update My Profile” page to sign up.

Keystone Pacific is very pleased to continue offering quality service and convenience to their clients.

Should you experience any difficulties logging in, please contact Customer Care at (949) 833-2600 or via e-mail at customercare@keystonepacific.com.

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Tennis Court Cleaning Reminder

Tennis courts #1-3 are cleaned by Aqua Pure on Mondays between 11:00 A.M. to 2:00 P.M. and courts #4-6 are cleaned on Wednesdays between 11:00 A.M.—2:00 P.M.  As a courtesy to all tennis players, if there are players on a court when Aqua Pure arrives to clean the courts, they will start on whatever courts that are due to be cleaned that day that are unoccupied.  If all the courts are occupied, the patrol officer will have to ask players to move to a different court and Aqua Pure will clean the courts in numerical order.  Aqua Pure is instructed to clean the courts in numerical order, so if court #1 is occupied but courts #2 & #3 aren’t, they will start cleaning court #2, then court #3 and then go back and clean court #1.   If possible, Aqua Pure will try to inform the  players that they will be washing the courts within the hour so that players have time to finish or move with minimal interruption to their match.  We appreciate your cooperation! 

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Clubhouse Operation Hours

  • Mondays & Fridays:
    9am - 12pm
  • Tuesdays:
    1pm - 4pm
  • Wednesdays: 11am -2pm
  • Thursdays: 12:30pm - 3:30pm

If you have any questions please contact the Clubhouse Manager, Valerie Vu at (949) 495-3150 or by email at vvu@keystonepacific.com.

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Paint Palettes

The paint palettes are on display at the office in the clubhouse.  Please call the number 949-495-3150 to make sure the office is open before heading to the clubhouse to view them.  The gate attendant can always let you in if the office is closed .  For your convenience, we have also posted the pre-approved color palette on the Architectural page.

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Storm Water Guidelines

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Website Login Instructions

 Browser Compatibility:

  • The website login feature can only be viewed with Internet Explorer 4.0 or higher.
  • To download the latest Internet Explorer browser, please click here.
  • Firefox and Netscape browser users, please read these instructions to download a plug-in to run this website from within a Firefox or Netscape browser.

New Users:

  • Please refer to your billing statement for your User Name and Password. The User Name and Password to sign onto this website is the same User Name and Password as your Billing Account.
  • Should you decide to change your password, your new password will not be reflected on future billing statements.

Forgot password?

  • Please click here to obtain your password via e-mail. In order for the system to e-mail your password, the e-mail that you enter must match the e-mail on our records.
  • Please call Customer Care at (949) 833-2600 if you need assistance with resetting your password.

Still not able to log on?

  • Please call Customer Care at (949) 833-2600.
  • If you experience technical page errors, please send an e-mail to websupport@keystonepacific.com and please note in the e-mail the error message displayed on page.

Thank you and we apologize for any inconvenience.

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